Warranty, Returns & Refund Policy
Warranty
- Warranty is provided only for the motor and battery.
- Warranty is available only on selected brands and products. Not every brand or model is covered by warranty.
- Warranty coverage and duration may vary depending on the brand, model, and applicable product warranty terms.
- Proof of purchase may be required to make a warranty claim.
- Warranty does not cover accidental damage, misuse, negligence, unauthorized modifications or repairs, water damage, or normal wear and tear.
Returns
- Return requests must be made at the time of delivery or immediately upon receiving the item.
- The item must be unused and in its original condition.
- The original packaging must remain unopened, untouched, and undamaged.
- Products with opened, damaged, tampered-with, or altered original packaging will not be accepted for return.
- Return and delivery charges are the customer's responsibility and must be paid by the customer.
- Customers must contact Ride N Drift and receive return approval before sending an item back.
- Used, assembled, modified, damaged, or otherwise altered products are not eligible for return.
Refunds
- Once a return has been approved and the product has been received and inspected, any eligible refund will be processed through the original payment method.
- The time required for the refund to appear in the customer's account depends on the bank, card issuer, payment provider, or banking system processing time.
- Ride N Drift is not responsible for delays caused by the customer's bank, card issuer, payment provider, or banking system after the refund has been processed.
- Any applicable delivery or return charges paid by the customer are non-refundable unless otherwise agreed in writing.
Important Information
Warranty and return eligibility may vary by product and brand. Customers are encouraged to confirm the applicable warranty and return terms before completing their purchase.
For warranty, return, or refund assistance, please contact Ride N Drift Customer Support.